the founder & boss of Fanterco

I would like to share a story of my Father, the founder of Fantastic Enterprise, Jimmy C. Liu. The story is about his first time to visit Europe. Actually it’s not only the first time to Europe, but also his first business trip, even the first time going abroad.

First time to visit Europe

I began renting the office in October 1971 and received the business license of Fantastic Enterprise on 7th December. The first year was quite hard, but in the second half of the year, there were customers in the US and the UK. One of our UK customers was scheduled to visit us; however, the original office was only 115 square metres in the apartment, so I decided we had to move when the first year of the lease expired. It was originally expected to find an office of about 165 square metres, but in the end, we rented a perfect first-floor office with 280 square metres and needed the least renovation. Praise to God, the British customer visited for 10 days and ordered about 20,000 dozens of sweaters. Since then, the business has developed smoothly. In the middle of 1973, the textiles, groceries, and shoes departments all had customers in Europe. I decided to go abroad to visit them and develop new customers in the meantime.

The visa application procedure for going abroad took nearly 2 months from June to late August, and I was scheduled to depart on 3rd September. Since I was going abroad for the first time, and the itinerary was arranged in more than 10 cities across 9 countries, the travel agency arranged to take the most reliable German airline, Lufthansa. I prepared four suitcases of samples – two suitcases of ready-made clothes, one of shoes, and one of groceries, but Taipei Songshan Airport Customs insisted that one suitcase must be withdrawn.

Black and white photo of the founder when he was young

The flight from Hong Kong to Frankfurt was on a new Boeing 747. More than 300 seats were full. After the transit in Bangkok, it arrived in New Delhi, India, at midnight. After about an hour, all passengers were asked to go to the transit room to rest. The transit room was very small and full of curry flavour. Another hour later, while some people lying down to the floor, Lufthansa arranged a vehicle to take everyone to the hotel to rest, but the passports must be handed over to customs.

Arriving at the hotel, two people shared a room. The first announcement was for the 10 o’clock collection. Soon changed to 12.00, then 14.00. Lunch was provided with two options – fish or burger – only. When rescheduled again from 18.00 to 22.00, many people, including me, couldn’t stand it and asked for a decent meal for dinner, and everyone then enjoyed a sumptuous supper.

However, when it was time to take off at 22 o’clock, there was no sign to take people back to the plane. I took the tickets to the temporary contact centre and showed them to the person in charge: “Take a look at my tickets, I have to go to so many places. The itinerary is so urgent that I must be placed on the priority list!” Until the person in charge marked my name. I went back to the room to sleep.

At 00.30 in the midnight, I was woken up by the telephone ringing. I was asked not to wake others to bring the suitcase to the hall. A total of 40 people first transferred to the Qantas flight to Athens, and then transferred to Frankfurt, which was already a day and a half after the scheduled time. Fortunately, among the first 40 people, I made an Australian friend, not only introduced the customer to some business, but also became a good friend in my life.

After visiting the shoe customer in Frankfurt, I took the train to Hamburg to visit the customer introduced by the shipping company. The third stop in London, the customer-booked hotel was next to Oxford St., quite convenient and often full. Originally, I settled on 7 days, but the work was not completed and was delayed for 3 days. The hotel urged me to leave every day. The next itinerary and the accommodation were not scheduled, but there was basically no problem keeping the planned route. Every time I go to the tourist centre, I will find the hotel. It was not only troublesome, but the hotels were also not very good (in order to save money, I dared not stay at starred hotels). There was a hotel room on the fourth floor without an elevator, so I would have to carry luggage upstairs; luckily, no accidents.

After the London trip, I turned to Amsterdam, Brussels, and Vienna to visit my friends studying there. Then to Goteborg, Stockholm, and Paris. I took the taxi from the urban air station to the hotel, using the big bill to pay, and the driver just drove away without giving me change! Then to Milan, Pisa, Carrara, to visit the shoe customer. Next stop was Zurich, Switzerland, and then back to Frankfurt. On 13th October, took Lufthansa to Hong Kong in the evening of 14th and returned to Taipei in the evening of 16th.

Recalling the entire trip, the departure was delayed by one and a half days due to the aircraft failure, then another 3-day delay in London. I had to amend appointments with my customers in several places. The visa of Italy took me days to extend because of its expiration. I changed several itineraries and went in and out four times at Frankfurt Airport. Most of the places I carried two large 25-kg suitcases and a small one. Nevertheless, with full energy, in addition to visiting all customers, I took time to see the market and the world as much as possible by visiting the famous attractions of several big cities. Especially, the Italian customer was in the famous marble-producing city of Carrara. They gave me a very heavy Beethoven marble head statue as a gift. I also got the chance to climb to the top of the famous Leaning Tower of Pisa (now I can’t go up). Also visited the international headquarters of Y’S MEN INTERNATIONAL in Geneva.

When arrived in Hong Kong after 42 days of travel in Europe, I went to bed at about 11 o’clock after dinner and woke up in the afternoon of the next day. After a 13-hour sleep, I took the flight returning to Taipei in the evening of October 16th. Thank God for leading all the way and taking care of.

 

When I was a kid, I heard this story at the family dinner almost every Chinese New Year’s Eve. Honestly it bored even annoyed me. However when grown up, I gradually understand the incredible experience must had been deeply engraved on his mind which he was so proud of. This 42-day trip truly represents the core spirit of him, the foundation of Fantastic Enterprise.

Miss you papa.

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